Licensed Customs Broker · Door-to-Door Imports from China
Your Los Angeles Customs Broker for Door-to-Door Imports from China
For businesses that import on a regular schedule, we run the whole move: sourcing and inspection in China, ocean or air freight into LA and Long Beach, licensed customs clearance, duties, and delivery to your warehouse or Amazon. One team, one invoice.
For businesses with recurring shipments. Include origin, product, quantity, weight, carton size or CBM, shipping method, and how often you ship. Who we work with
#1Container port complex in the Western Hemisphere
~40%Of US containerized imports move through LA & Long Beach
Ocean + AirCleared at the ports and at LAX
1 DayOur promise: a broker responds within 24 hours
Built for recurring importersWe plan and clear shipments for brands, Amazon sellers, wholesalers, and manufacturers. We do not take one-off releases of cargo already sitting at the port.See if we are a fitHow door to door works
Factory to Front Door
One Team From the Factory in China to Your Warehouse in LA
Our people on the ground in China handle suppliers, inspection, and export. Our licensed team here clears it through LA and Long Beach and delivers it. No handoffs between strangers.
We work the Port of LA, the Port of Long Beach, and LAX every day. We know the terminals, the drayage, and the local CBP process, so nothing catches us off guard.
Responsive When It Counts
A container on demurrage cannot wait on a ticket queue. We pick up the phone and give you a real broker, not a call center reading from a script.
Compliance That Protects You
Correct HTS classification, on-time ISF, and the right bond mean no surprise penalties and no avoidable holds. Getting it right beats getting it cheap.
How It Works
Door to Door in Four Steps
Share the Order
Tell us the supplier, product, quantity, and timeline. We quote freight, duty, and delivery together.
We Handle China
We collect from the factory, check the goods, consolidate, and prepare the export paperwork.
Freight & Customs
We book the sea or air freight, file your ISF and entry, and clear the cargo on arrival in LA.
You Get Your Goods
Your freight reaches your warehouse on schedule, with a clean paper trail and no surprise fees.
The Difference
A Local Licensed Broker vs. a National Call Center
When you send us a shipment or a question, a licensed broker gets back to you within one business day. When your cargo is stuck, that responsiveness is the difference between a quick release and a week of demurrage.
Reviewed on Google
Importers and exporters across the Los Angeles basin trust us to keep their cargo moving. See what our clients say and tell us about your shipment.
From the harbor communities of San Pedro, Wilmington, and Long Beach to the warehouse corridors of Vernon, Commerce, and the City of Industry, we clear cargo for businesses across LA County.
A licensed customs broker is your agent with U.S. Customs and Border Protection. We prepare and file your entry, classify your goods under the Harmonized Tariff Schedule, calculate and pay your duties, file your Importer Security Filing, post the required bond, and clear your cargo for release. In short, we turn a pile of shipping documents into goods you can legally sell.
Do I need a customs broker to import through the Port of LA?
You are not legally required to use a broker, but almost every commercial importer does. The filing is technical, the penalties for getting it wrong are steep, and a missed ISF or a misclassification can cost far more than a broker's fee. For cargo moving through LA or Long Beach, a broker who knows the terminals keeps your goods moving.
How much does a customs broker cost?
Fees depend on the shipment: the number of entry lines, the type of goods, and the services you need beyond clearance, such as ISF filing, bond, or drayage. We quote transparently up front with no surprise charges. Send us your shipment details and we will give you a clear number within one business day.
What happens if my container is held for a CBP exam?
CBP or a partner agency such as the FDA or USDA can flag a container for examination. For shipments we manage, we handle the exam paperwork, coordinate with the terminal, and push for release. Because we prepare the documents before the cargo leaves origin, fewer surprises come up at the port. We do not take on one-off releases of cargo already at the port for importers we have not shipped for.
Can you ship door to door from China?
Yes. Door-to-door import from China is our core service: factory pickup, inspection, consolidation, ocean or air freight, customs clearance, duties, and delivery to your warehouse or to Amazon, including DDP all-in pricing.
Do you handle one-time or personal shipments?
No. Our service is built for businesses that import regularly, typically by the pallet, the LCL load, or the container. One-time personal shipments and single small parcels are not a good fit.
What is ISF, or the 10+2 filing?
Importer Security Filing (ISF) is a set of data elements you must submit to CBP at least 24 hours before your ocean cargo is loaded overseas. Filing late or not at all can trigger a $5,000 penalty and added scrutiny. We file it accurately and on time so your shipment starts clean.
Customs broker vs. freight forwarder, what is the difference?
A freight forwarder arranges the transportation of your goods. A customs broker clears them through CBP. We do both under one roof, so your ocean or air freight and your customs clearance are coordinated by the same team instead of two vendors pointing fingers.
Ready to Plan Your Next Shipment?
Tell us what you import and how often. A licensed Los Angeles customs broker gets back to you within one business day. Quotes are for businesses with recurring shipments.
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Frequently Asked Questions
What services do customs brokers offer?
Customs brokers offer a wide range of services to help import or export goods such as customs brokerage, freight forwarding, border services, and warehouse & distribution. They assist with paperwork submission, cargo release procedures, and ensure compliance with export regulations.
Can customs brokers expedite clearance?
Customs brokers can expedite clearance by handling paperwork, ensuring compliance with regulations, and facilitating communication with customs authorities.Using a customs broker can help streamline the clearance process and avoid delays.
Are customs brokers regulated by law?
Customs brokers are regulated by law in most countries to ensure compliance with import and export regulations. Compliance is essential to avoid any legal issues or delays in the shipping process.
What are the fees for customs brokerage?
Customs brokerage fees can vary and may include fixed costs, hourly rates, or dispatchment fees for small private goods under a certain value. Contact us for a free estimate tailored to your specific needs.
Do customs brokers handle import duties?
Customs brokers can assist with import duties by facilitating the customs clearance process and ensuring compliance with regulations set by the relevant authorities. Through their expertise, they help navigate the complexities of duties and tariffs for imported goods.
Can brokers navigate trade agreements?
Brokers have the expertise to navigate trade agreements effectively, ensuring compliance with regulations and facilitating smooth import and export processes for businesses. Their knowledge and experience in customs management play a crucial role in navigating the complexities of international trade agreements.
How do you vet customs brokers?
Vetting customs brokers involves researching their experience, understanding their specific services, and ensuring they are knowledgeable about customs regulations. Reach out for recommendations and ask about their track record for successful customs clearances.
What's the cost for customs clearance?
Customs clearance costs can vary and may be determined based on factors such as the value of the goods being imported, the services required, and the specific customs broker being used. It is best to reach out directly to discuss your specific needs and receive a free estimate on the costs involved.
Do brokers assist with trade compliance?
Brokers assist with trade compliance by ensuring that all necessary paperwork is filed correctly and timely, helping navigate complex import and export regulations to avoid penalties or delays. They act as intermediaries between various parties involved in the shipping process to facilitate smooth customs clearance procedures.
How do customs brokers calculate charges?
Customs brokers calculate charges based on factors such as the value of the goods being imported, the services required, and the complexity of the customs process involved. Charges may be determined through flat commissions, hourly rates, or minimum hours required for each import declaration.
Can brokers help with cargo insurance?
Brokers can assist with obtaining cargo insurance for shipments, providing valuable expertise in navigating the complexities of insurance coverage for international trade. It is recommended to consult with a broker to explore insurance options tailored to specific shipping needs and minimize risks associated with transporting goods.
Do customs brokers provide consultancy?
Customs brokers often provide consultancy services as part of their role in helping individuals understand import and export regulations. Their expertise can guide clients on what can or cannot be imported, ensuring compliance with customs laws.
How does customs brokerage work?
Customs brokerage involves assisting with the import and export process of goods, ensuring compliance with regulations and facilitating timely clearance through customs authorities. Customs brokers act as intermediaries between parties, handle paperwork, negotiate fees, and navigate import and export requirements.
Are there customs broker training programs?
Customs broker training programs are available to help individuals develop the necessary skills and knowledge for this role. These programs offer education on customs regulations, import/export procedures, and other relevant topics.
What documentation do brokers manage?
Customs brokers manage documentation related to import and export processes, including paperwork submission, cargo release procedures, and export due diligence obligations as required by law. They act as intermediaries between parties involved in transportation and file necessary paperwork for customs entries with relevant authorities.
Can customs brokers track shipments?
Customs brokers can track shipments as part of their services to ensure a smooth import or export process for their clients. They work with shipping companies and relevant authorities to monitor the movement of goods across borders.
Do brokers need local knowledge?
Brokers benefit from local knowledge due to varying regulations and requirements in different regions, aiding in smoother import and export processes. This expertise is invaluable in navigating specific customs procedures and ensuring compliance with local laws.
How do brokers liaise with authorities?
Brokers act as agents between transportation companies, employers, and relevant customs authorities. They file necessary paperwork to facilitate importation or exportation efficiently.
What industries use customs brokers?
Customs brokers are utilized by a wide range of industries including manufacturing, retail, e-commerce, pharmaceuticals, automotive, and food and beverage. They play a crucial role in facilitating the import and export of goods across borders efficiently and compliantly.
Can brokers help reduce logistics costs?
Brokers can help reduce logistics costs by streamlining the import and export process, negotiating fees, and ensuring compliance with customs regulations. They provide expertise that can lead to more efficient and cost-effective shipping solutions.
Is electronic customs clearance available?
Yes, electronic customs clearance is available. We offer convenient and reliable online file transfer services to assist with all your customs management needs. Contact us for more information on this efficient solution.
How do brokers handle documentation errors?
Brokers handle documentation errors by assisting in rectifying any mistakes, submitting correct paperwork, and ensuring compliance with customs regulations to avoid delays or penalties. They work closely with clients to address errors promptly and efficiently to facilitate smooth customs clearance processes.
Can customs brokers store goods?
Customs brokers do not typically store goods themselves. They primarily focus on facilitating the import and export process, handling paperwork, and liaising with relevant authorities. Storage of goods is usually managed by separate warehouse or distribution services.
Do customs brokers offer cargo inspections?
Customs brokers do not typically offer cargo inspections as part of their services. Inspections are usually carried out by customs and border protection agencies or other specialized entities separate from the broker.
Are customs brokers available 24/7?
Custom brokers are typically available during regular business hours and may not offer 24/7 services due to the nature of their work and the operating hours of customs authorities. It is recommended to contact the specific brokerage service for their availability.
How do customs brokers ensure compliance?
Customs brokers ensure compliance by helping individuals understand what can be imported, obtaining necessary approvals or permits, and handling the paperwork required for timely importation or exportation. They act as intermediaries between parties, negotiate fees, and assist in navigating customs regulations to meet importation requirements and avoid processing delays or penalties.
Can customs brokers provide legal advice?
Customs brokers typically do not provide legal advice as their main role is facilitating the import and export process. It is recommended to consult with a qualified lawyer for any legal concerns related to customs regulations.
What is a customs broker's liability?
The liability of a customs broker includes ensuring compliance with import/export regulations, accurate documentation, and payment of duties. They are responsible for facilitating the smooth flow of goods through customs while adhering to legal requirements.
Do customs brokers need a surety bond?
Customs brokers need a surety bond to operate legally. It serves as a form of financial protection for the government and ensures compliance with customs regulations.
Can customs brokers handle perishables?
Customs brokers can handle perishable goods, assisting with the necessary paperwork and procedures for importing or exporting such items. With their expertise, brokers ensure that perishables meet all regulatory requirements for a smooth customs clearance process.
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