A held container is the most stressful moment in importing. The demurrage clock keeps running, your customer is waiting, and if your current broker will not pick up, you are stuck. This is exactly the situation we are built for. Call us and we go to work on the release.
Why Cargo Gets Held
- CBP exams: a VACIS X-ray, a tailgate exam, or a full intensive exam.
- Documentation issues: a missing or inconsistent document.
- Partner-agency holds: an FDA or USDA review.
- Classification or valuation questions from the entry desk.
What We Do
We identify exactly why your cargo is held, provide CBP or the agency with what they need, coordinate exam logistics with the terminal, and stay on it until your goods are released. Then we line up drayage so the container moves the moment it clears.
Already Working With Another Broker?
You can switch brokers even mid-shipment. If your current broker has gone quiet while your cargo sits, we can step in, take over the entry, and get your goods moving.