Customs Broker Questions, Answered

A licensed customs broker is your agent with CBP. We classify your goods, file your ISF and entry, calculate and pay duty, post the bond, handle partner-agency requirements, and clear your cargo for release.

Legally, no, but almost every commercial importer uses one. The filing is technical and the penalties for errors are steep, so a broker usually saves far more than the fee.

It depends on the shipment: entry lines, type of goods, and services beyond clearance such as ISF, bond, and drayage. We quote transparently up front with no surprise charges.

Importer Security Filing is data submitted to CBP at least 24 hours before ocean cargo loads overseas. Filing late or not at all can bring a $5,000 penalty.

The Harmonized Tariff Schedule code sets your duty rate. A wrong code means you either overpay for years or underpay and face penalties. Correct classification protects you from both.

A forwarder arranges transportation; a broker clears goods through customs. We do both under one roof so your freight and clearance are coordinated by one team.

With ISF and entry filed ahead of arrival and clean documents, cargo can often release shortly after the vessel is worked. Delays usually come from missing documents or exams, which we work to prevent.

CBP or an agency like the FDA can flag a container for inspection, adding time and demurrage. We handle the exam paperwork, coordinate with the terminal, and push for the fastest release.

Demurrage is a daily charge once your container sits past its free time. Early, accurate filing plus drayage booked before the box is available keeps your cargo moving inside free time.

A single-entry bond covers one shipment; a continuous bond covers all your entries for a year and your ISF. Regular importers almost always benefit from a continuous bond.

At minimum a commercial invoice, a packing list, and the bill of lading or air waybill. Some goods need permits or partner-agency documentation, which we identify up front.

Yes. We clear both ports of the San Pedro Bay complex, so your filing and drayage are handled no matter which terminal your container lands on.

Yes. We clear time-critical, high-value, and perishable air freight at LAX, with agency requirements handled in advance so nothing stalls at the cargo facility.

Yes. You can change brokers even mid-shipment. We can take over the entry, work any hold, and get your cargo moving.

Yes. We coordinate drayage off the terminals and arrange warehousing and distribution across the LA basin, so your cargo moves as one continuous job.

Yes. We serve businesses across LA County and coordinate delivery to your location, whether you are near the harbor, the airport, or inland.

Possibly, through duty drawback, which can refund up to 99% of duties on goods that are later exported or destroyed. We assess eligibility and file the claim.

Send us your commercial invoice, packing list, and bill of lading. We review the details and give you a clear quote, usually within one business day.